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99.97% customer satisfaction on recommended <br />products.
99.97% customer satisfaction on recommended
products.
Technical Resources
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Service and Support

Customer Service

For help with order status,
returns, or post sales assistance:

Hours: 7am to 6pm CST
Call: 800-323-4340
or E-mail us

Technical Support

For technical assistance before and after the sale:

Hours: 8am to 6pm CST
Call: 800-323-4340
or E-mail us

Special Services
 
InnoCal Logo On-site Calibration and Repair Service
Trust InnoCal®, our in-house accredited calibration lab, to satisfy your calibration and equipment repair needs. Our accredited metrology laboratory has helped thousands of customers meet ISO, FDA, USDA, EPA, GLPs/cGMPs and other quality standards.


BioConnect Logo Single-Use Custom BioProcess Assemblies
BioConnect®—providing assemblies for top companies in the pharmaceutical, aerospace, and paper and pulp industries. Get custom assemblies crafted to your exact specifications. Select from your favorite brands. Rely on complete validation.


Leasing Program
The convenience of lease financing is now available for Cole-Parmer’s broad selection of fluid handling systems, laboratory equipment, and instrumentation.


Custom Solutions Logo Customized Solutions
Sometimes a specification or package size just doesn’t meet your requirements. We understand that one solution does not fit all. If you can’t find exactly what you need, our Custom Ordering Solutions can help locate the product you need. We have access to thousands of products beyond what is offered here.


eProcurement Logos eProcurement
For select customers, Cole-Parmer provides integrated eProcurement options to support your organization’s strategic initiatives in spend management. We offer our eProcurement customers seamless integration with most eProcurement platforms. We specifically have strategic partnerships with Ariba, Sciquest, Oracle and Coupa. We support both punchout (cXML) and hosted catalog solutions. Our dedicated team of eProcurement experts provide you with ongoing support, before, during and after implementation. If you’re interested in implementing any of our eProcurement solutions, please contact us.